Terms of service

Last Updated: May 2026

This website is operated by FadForte. Throughout the site, the terms “we,” “us,” and “our” refer to FadForte.

By accessing this website or purchasing products from FadForte, you agree to be bound by the following Terms of Service (“Terms”).

If you do not agree to these Terms, you should not access or use this website.

1. Eligibility

By using this website, you confirm that:

You are at least the age of majority in your jurisdiction.
You are legally capable of entering into binding agreements.
You will not use the website for unlawful, fraudulent, or unauthorized purposes.

2. Website Use

You agree not to:

Violate applicable laws or regulations
Engage in fraudulent transactions
Abuse refund or dispute systems
Attempt unauthorized access to systems or accounts
Upload malicious software or harmful code
Interfere with website functionality or operations
Use automated systems or scraping tools without authorization

We reserve the right to restrict or terminate access for violations of these Terms.

3. Products & Services

FadForte operates as an international ecommerce business utilizing multiple suppliers, print providers, warehouses, logistics partners, and fulfillment partners located in different countries.

We reserve the right to:

Modify or discontinue products
Limit quantities
Restrict purchases
Refuse service
Cancel orders
Update pricing
Remove content

without prior notice.

4. Product Information & Variations

We attempt to display products, descriptions, dimensions, and colors as accurately as possible.

However, actual product appearance may vary slightly due to:

Screen settings
Lighting conditions
Manufacturing processes
Supplier differences
Printing methods
Packaging variations

Minor differences in appearance, texture, color tone, or print alignment do not automatically qualify as defects.

Customers are responsible for reviewing product descriptions, dimensions, specifications, and size charts before placing an order.

5. Pricing & Payments

All prices displayed on the website are subject to change without notice.

Payments are securely processed through third-party payment providers, including Razorpay and associated infrastructure partners.

FadForte does not store complete payment card information on its servers.

We reserve the right to:

Refuse transactions
Cancel suspicious orders
Restrict high-risk transactions
Request verification information

where necessary for fraud prevention or operational security.

6. Shipping & Fulfillment

By placing an order, customers acknowledge that:

Products may be fulfilled from multiple international locations
Orders containing multiple items may arrive separately
Delivery timelines are estimates only
Customs processing may cause delays
Shipping carriers may experience disruptions beyond our control

Most orders are typically delivered within 15–20 business days, though certain orders may take up to 30 business days due to logistics, customs, production delays, or other unforeseen circumstances.

Additional shipping details are available in our Shipping Policy.

7. Customs Duties & Import Charges

International orders may be subject to customs duties, VAT, import taxes, handling fees, or other charges imposed by destination countries.

Such charges are the responsibility of the customer unless otherwise stated during checkout.

FadForte is not responsible for delays caused by customs clearance procedures.

8. Order Cancellations

Orders may only be canceled before processing, production, or fulfillment begins.

Once an order enters production or shipping stages, cancellation requests may no longer be possible.

This is especially applicable to:

Print-on-demand products
Personalized products
Made-to-order products

9. Returns & Refunds

Refunds and returns are governed by our Refund Policy.

Customers are encouraged to review the Refund Policy carefully before placing an order.

Most products are non-returnable unless they arrive damaged, defective, or incorrect.

10. Print-on-Demand & Custom Products

Due to the customized production nature of print-on-demand and personalized products:

Size-related returns may not be accepted
Preference-based returns may not be accepted
Customer ordering mistakes may not qualify for refunds

Customers are responsible for carefully reviewing product specifications and sizing information before purchase.

11. Fraud Prevention & Order Screening

FadForte reserves the right to:

Cancel suspicious orders
Refuse high-risk transactions
Limit quantities
Request identity verification
Decline transactions flagged by fraud prevention systems

We may also refuse future service where abusive behavior, fraudulent disputes, or policy abuse is detected.

12. Intellectual Property

All content available on this website, including but not limited to:

Logos
Branding
Product images
Graphics
Website layouts
Text content
Product descriptions
Designs

is the property of FadForte or its respective licensors and may not be copied, reproduced, distributed, or commercially used without written permission.

13. User-Generated Content

If customers submit reviews, comments, suggestions, feedback, photos, or other content, customers grant FadForte a non-exclusive, royalty-free right to use, reproduce, publish, display, or modify such content for operational or marketing purposes.

Customers remain responsible for ensuring submitted content does not:

Violate laws
Infringe intellectual property rights
Contain offensive or unlawful material
Mislead customers

14. Promotional Activities

FadForte may occasionally conduct:

Promotional campaigns
Discount offers
Limited-time sales
Giveaways
Coupon programs

We reserve the right to:

Modify promotions
Cancel promotions
Correct pricing errors
Refuse promotional misuse
Limit participation

without prior notice.

15. Third-Party Services

This website may use third-party tools, services, integrations, payment providers, analytics platforms, advertising technologies, and logistics partners.

Use of such services may also be governed by their own terms and privacy policies.

FadForte is not responsible for disruptions, losses, or issues caused by third-party providers outside our reasonable control.

16. Website Availability

We do not guarantee uninterrupted access to the website.

Temporary interruptions may occur due to:

Maintenance
Hosting issues
Technical failures
Security updates
Internet disruptions
Third-party outages

FadForte shall not be liable for website unavailability caused by events beyond reasonable control.

17. Limitation of Liability

To the maximum extent permitted under applicable law, FadForte shall not be liable for:

Indirect damages
Consequential losses
Carrier-related delays
Customs-related delays
Loss of profits
Data loss
Third-party service interruptions
Delivery disruptions
Regional restrictions

Our total liability relating to any claim shall generally not exceed the amount paid for the product giving rise to the claim.

18. International Restrictions

FadForte reserves the right to restrict or refuse service to certain countries, regions, addresses, individuals, or transactions where:

Shipping limitations exist
Fraud risks are elevated
Trade restrictions apply
Operational limitations prevent fulfillment
Payment processing restrictions exist

19. Electronic Communications

By using this website or communicating electronically with FadForte, customers consent to receive electronic communications including:

Order confirmations
Shipping updates
Customer support communications
Service notices
Policy updates

Electronic communications satisfy applicable legal communication requirements where permitted by law.

20. Accuracy of Information

Customers agree to provide current, complete, and accurate account and purchase information.

Failure to provide accurate information may result in:

Delayed processing
Delivery failures
Order cancellation
Verification requests

21. Termination

We reserve the right to suspend or terminate access to the website or services where users:

Violate these Terms
Engage in fraudulent activity
Abuse policies
Create operational or reputational risks

Termination may occur without prior notice where necessary.

22. Severability

If any provision of these Terms is determined to be unenforceable or invalid under applicable law, the remaining provisions shall remain in full force and effect.

23. Waiver

Failure by FadForte to enforce any provision of these Terms shall not constitute a waiver of such rights.

24. Governing Law

These Terms shall be governed and construed in accordance with the laws of India.

Any disputes arising from the use of this website or purchases made through FadForte shall be subject to the jurisdiction of the courts located in Delhi, India.

25. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time.

Changes become effective immediately upon publication on this website.

Customers are encouraged to review these Terms periodically.

26. Entire Agreement

These Terms, together with related policies published on the website, constitute the complete agreement between customers and FadForte regarding use of the website and services.